MarketMailer Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using MarketMailer ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

MarketMailer provides AI-powered newsletter generation services for finance and real estate professionals. Our Service aggregates news content from various sources and uses artificial intelligence to create personalized newsletters.

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

4. AI-Generated Content

Important Notice: Our Service uses artificial intelligence to generate newsletter content. You acknowledge that:

• Content is generated by AI and may contain inaccuracies
• You are responsible for reviewing and verifying all generated content before use
• We recommend adding proper disclaimers when distributing AI-generated content
• You should not rely solely on AI-generated content for professional advice

5. Subscription and Billing

Paid subscriptions to our Service:

• Free Trial: New users receive a 14-day free trial of the Starter plan
• Auto-Renewal: Subscriptions automatically renew monthly unless cancelled
• Cancellation: You may cancel at any time through your account settings or billing portal
• Refunds: No refunds for partial months, but you retain access until the end of your billing period
• Price Changes: We will provide 30 days notice of any price changes to existing subscribers
• Payment Processing: All payments are processed securely through Stripe

6. Content and Intellectual Property

You retain ownership of any original content you provide. However:

• News content is sourced from third parties and subject to their respective terms of use
• AI-generated summaries are provided as-is and should be verified before distribution
• You are responsible for ensuring your use complies with applicable copyright laws
• Our Service, technology, and proprietary algorithms remain our intellectual property
• You may not reverse engineer, copy, or redistribute our Service

7. Prohibited Uses

You agree not to use the Service to:

• Violate any local, state, national, or international laws or regulations
• Distribute spam, unsolicited communications, or misleading content
• Infringe on intellectual property rights of others
• Distribute false, misleading, defamatory, or harmful content
• Attempt to breach the security of the Service or gain unauthorized access
• Use the Service for any unlawful or fraudulent purpose

8. Service Availability

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons with reasonable notice when possible.

9. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL MARKETMAILER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

10. Indemnification

You agree to defend, indemnify, and hold harmless MarketMailer from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

13. Contact Information

MarketMailer Privacy Policy

Last updated: August 2025

1. Information We Collect

Personal Information You Provide

• Name and email address (required for account creation)
• Professional information (job title, company, industry, location)
• Newsletter preferences and customization settings
• Communication preferences and marketing choices
• Support inquiries and correspondence

Information Automatically Collected

• Newsletter generation activity and usage patterns
• Article selection preferences and interaction data
• Login timestamps and session information
• Technical information (IP address, browser type, device information)
• Performance and error logs for service improvement

Payment Information

Payment processing is handled entirely by Stripe, our secure payment processor. We do not store, process, or have access to your credit card information on our servers. Please review Stripe's Privacy Policy for details on how payment information is handled.

2. How We Use Your Information

• Provide, operate, and improve our Service
• Personalize newsletter content and AI-generated summaries
• Process payments and manage subscription billing
• Send service-related communications and updates
• Provide customer support and respond to inquiries
• Comply with legal obligations and enforce our Terms
• Prevent fraud, abuse, and ensure platform security
• Analyze usage patterns to improve our Service (aggregated data only)

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

Service Providers

• Stripe: Payment processing and subscription management
• Anthropic: AI-powered content generation (content only, no personal data)
• Railway: Cloud hosting and infrastructure
• Email Service: Transactional emails (if implemented)

Legal Requirements

• When required by law, regulation, or legal process
• To protect our rights, privacy, safety, or property
• To enforce our Terms of Service
• In connection with fraud prevention or security investigations

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.

4. Data Security and Protection

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Regular security assessments and vulnerability testing
• Multi-factor authentication and access controls
• Secure hosting infrastructure with regular updates
• Employee training on data protection practices
• Incident response procedures for potential breaches

5. Your Rights and Choices

Account Management

• Access and update your profile information at any time
• Delete your account and associated data through your account settings
• Export your newsletter history and generated content
• Control email communication preferences
• Manage subscription and billing settings

Rights for European Users (GDPR)

If you are located in the European Union, European Economic Area, or United Kingdom, you have the following additional rights:

• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Restriction: Request limitation of processing in certain circumstances
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@marketmailer.ai. We will respond within 30 days.

6. Cookies and Similar Technologies

We use minimal, essential cookies to provide our Service:

Essential Cookies (Always Active)

• Authentication Cookies: Keep you logged in to your account
• Security Cookies: Prevent cross-site request forgery and other attacks
• Preference Cookies: Remember your settings and choices

What We Don't Use

• Third-party advertising or tracking cookies
• Social media tracking pixels
• Analytics services like Google Analytics
• Marketing automation or behavioral targeting cookies

You can control cookies through your browser settings, but disabling essential cookies may affect the functionality of our Service.

7. Data Retention

• Active Accounts: We retain your information for as long as your account is active
• Inactive Accounts: Accounts inactive for 2+ years may be deleted after notice
• After Deletion: Some information may be retained for up to 7 years for legal compliance, fraud prevention, and tax purposes
• Backups: Information in backups is deleted according to our backup retention schedule

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable privacy laws, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

9. Children's Privacy

Our Service is designed for business and professional use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we don't sell personal information)
• Right to non-discrimination for exercising privacy rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Sending an email to your registered email address
• Posting a notice in our Service
• Updating the "Last updated" date at the top of this policy

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

MarketMailer Cookie Policy

Last updated: January 2025

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better, more secure experience by remembering your preferences and login status.

How We Use Cookies

Essential Cookies (Always Active)

These cookies are necessary for our Service to function properly and cannot be switched off:

• Authentication Cookies: Keep you securely logged in to your MarketMailer account
• Security Cookies: Protect against cross-site request forgery (CSRF) attacks and other security threats
• Session Cookies: Remember your current session and prevent you from having to log in repeatedly
• Preference Cookies: Remember your settings, newsletter preferences, and interface choices

What We Do NOT Use

We are committed to privacy and do NOT use:

• ❌ Third-party advertising cookies
• ❌ Social media tracking cookies or pixels
• ❌ Analytics cookies (like Google Analytics)
• ❌ Marketing automation cookies
• ❌ Behavioral targeting or profiling cookies
• ❌ Cross-site tracking technologies

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your web browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Important Note

⚠️ Disabling essential cookies will affect the functionality of MarketMailer. You may experience issues with:

• Staying logged in to your account
• Accessing secure areas of the Service
• Remembering your preferences and settings
• Proper security protections

Cookie Consent

By using our Service, you consent to our use of essential cookies as described in this policy. We will ask for your consent before using any non-essential cookies (though we currently don't use any).

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us About Cookies